Nicoll Insurance & Financial Services specializes in providing family and business life insurance planning, employee benefits, health insurance (Affordable Care Act On and Off Exchange), financial, retirement, and estate planning, IRA’s and Indexed Annuities, Senior Medicare Supplement and Long Term Care Insurance.
Our Trusted Choice Pledge of Performance
Trusted Choice agencies are insurance and financial services firms committed to the planning process and whose access to multiple companies and quality service enable us to offer our clients competitive pricing, a broad choice of insurance and financial products and unparalleled stewardship and advocacy.
As a Trusted Choice agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:
- Work with you to identify the insurance and financial products and services that are right for you, your family or your business through multiple companies.
- Offer a process for prompt and fair resolutions to your service issues.
- Help you upgrade as necessary issues related to your coverage or account.
- Explain the benefits and options available to you through our competence
- Respond to your phone calls and e-mails promptly and efficiently.
- Provide services for our clients, offering any or all of the following preferred methods: phone and fax, e-mail, voice-mail, call center services and limited text.
- Use our experience and multiple company relationships to customize your plans.
- Commit ourselves to continuing education and proper licensing, so we may be more knowledgeable in serving you, and provide a satisfying conclusion.
- Treat you with personal respect, honesty and courtesy in our relationship.
- Conduct our business with vision and in an ethical and professional manner .
We pledge this to you, our long term customers and clients, and ask that you let us know if there is any doubt if we don’t meet our commitment and your satisfaction, so we may take corrective action. We appreciate and will go out of our way to take care of your personal referrals.